Layouts not loading - Forum | JoomShaper
Solved SP Page Builder

Layouts not loading

Asked by PETER BURNETT 3 years ago Last activity 3 years ago

Hi

I have a Joomla 4 site, recently migrated and succesfully so. I've got SP Pagebuilder installed and used it many times before on other sites. However in this one instance (License Key and everything else all good) the layouts on Pagebuilder are not loading. After I select IMPORT the screen hangs and the progress wheel spins indefinitely. Tried three different browsers - - always the same result. I've cleared cahce and expired chache, and so I don't know what else I can really try. Any thoughts?

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Sebastian Pingel
3 years ago

I have the same problem...

PETER BURNETT Asked this
3 years ago

What have you tried? One thing I did was take a pagebuilder layout from another site I have (that works) and export it and try and upload that as an option, but it didn't work. I'm stuck!

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Rashida Rahman Staff
3 years ago

Hi there!

Sorry to hear that.

Which template and PHP version you are using there, please? Can I have SPPB settings(license & email) and issue related screenshots?

Best Regards

PETER BURNETT Asked this
3 years ago

Hello,

Sorry to bother you but has anyone had any ideas about this? The issue is still going on, and I'm not sure what to try next.

Thanks,

Peter

Ivan
3 years ago

I have similar problem.

I tried to import a Layout but its throwing the error message "invalid email and licence key".

Please help.

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