Need Help With Soccer Component - Question | JoomShaper

Need Help With Soccer Component

EO

Eduardo Ortiz

Extension 10 months ago

Hello I need help with the soccer component. I did a full install and it all looks good. But not function at all.

I can't have people make a player profile. It doesn't let it save I can't hide certain things or delete without getting an error of some sort.

Please help if anybody knows anything.

Thank you

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14 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 10 months ago #119482

Hello Eduardo Ortiz

Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur. Share more details of your issue to investigate.

Best regards

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EO
Eduardo Ortiz
Accepted Answer
9 months ago #122506

https://scrnli.com/files/er25tehL8Px6lv

https://scrnli.com/files/6zNvEw7e5pZnHU

I'm having multiple issues. I can't add pages or plyaers, nothing.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 months ago #122600

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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Eduardo Ortiz
Accepted Answer
9 months ago #122694

Ok great Thank you. I really need this to work.

Also wanted to know how can I give someone frontend access to edit, but not like admin access.

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Eduardo Ortiz
Accepted Answer
9 months ago #123043

Hello Ofi Khan

Any updates on my website?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 months ago #123062

You have to set Player's Date of Birth and Debut Date in Profile and Career settings. Then you can save the player.

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Eduardo Ortiz
Accepted Answer
9 months ago #123081

I also have issues with sp page builder. I could create a page.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 months ago #123094

Please take a full site backup first for safety. Then run this SQL query on your database.

ALTER TABLE `qxrpj_sppagebuilder` CHANGE `ordering` `ordering` INT(11) NOT NULL DEFAULT '0';

It will fix page not creating issue.

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EO
Eduardo Ortiz
Accepted Answer
9 months ago #123907

Profile thing still not working. I put in my date of birth the way the example says. But still saying an error.

https://scrnli.com/files/2JFE0Vss15b65n

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EO
Eduardo Ortiz
Accepted Answer
9 months ago #123908

this is the career settings

https://scrnli.com/files/2AilfFkz25Jg8S

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Eduardo Ortiz
Accepted Answer
9 months ago #123923

I keep getting this message on the home page too.

https://scrnli.com/files/uOjP340h3NuTDT

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Eduardo Ortiz
Accepted Answer
9 months ago #124557

Hello I got it to work. Youshould change the example show in the birthday field. I had to put in the birthday backwards. Year first, then month, then day. But thats not how it shows you to do in the field box example. It tells you to put in the day first, month, year.

My problem now is the picture that I have upload to show for the profile is not showing. Is this because it needs the right dimensions. If so what are the right dimemsions for the player profile?

Thank you

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EO
Eduardo Ortiz
Accepted Answer
9 months ago #124582

I got the dimensions. But I see now that the profile picture doesn't want to show at all.

Also I would like to know how can remove "How many matches did the person play"

Thank you

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 8 months ago #127195

Apology for the delay. From where do you want to remove it?

I would like to know how can remove "How many matches did the person play"

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