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Error - import Layout

Asked by VG Hahnenkamm 3 years ago Last activity 3 years ago

Hello, I have a problem. I start creating page with a new site. I want to import a Layout Bundle and get an error. No matter which layout I choose.

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Ofi Khan Staff
3 years ago

Hello VG Hahnenkamm

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

12 more replies

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VG Hahnenkamm Asked this
3 years ago

Hello,
see the hidden content-field
Best regards

Ofi Khan Staff
3 years ago

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial

VG Hahnenkamm Asked this
3 years ago

how and where should i upload it? That's about 2.5 gigabytes!

VG Hahnenkamm Asked this
3 years ago

Hello? How and where should i upload it? Tha´ts about 2.5 gigabytes!

Ofi Khan Staff
3 years ago

okay, share your SUPER USER access. I will take the backup from the site.

VG Hahnenkamm Asked this
3 years ago

Hello,
see the hidden Content. I created a separate user with admin rights. I posted this 6 days ago.

VG Hahnenkamm Asked this
3 years ago

Hello, I still have no solution for my problem

Ofi Khan Staff
3 years ago

I want to take a backup. There is no option to take it. Please allow me the required access.

VG Hahnenkamm Asked this
3 years ago

sorry, it works now

Ofi Khan Staff
3 years ago

Please update to SP Page Builder 5 and then check the issue.

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