Buy Pro ... but I have pro - Forum | JoomShaper
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Buy Pro ... but I have pro

Asked by Deon Holtzhausen 3 years ago Last activity 3 years ago

Hi and thanks for your help.

I bought and installed the pro version (5.0.1) a couple of days ago. I want to add "call to action" to a page. But, I cannot and it tells me I need to buy pro. All of the "Call 2 Actions" have Pro written over them.

I don't understand. I have bought, downloaded and installed 5.0.1 and I cannot do Call 2 action.

Please advise.
Deon

Accepted answer

Marked as the solution
Ofi Khan Staff

I am glad that it is working. It was probably a cache issue. I have not done anything. Please reply if you face this issue again. Otherwise accept any answer to close this issue.

3 more replies

Ofi Khan Staff

Hello Deon Holtzhausen

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Deon Holtzhausen Asked this

Any update for me, please?

Deon Holtzhausen Asked this

I see now that it is the whole "Sections library".

Any advice?

Deon Holtzhausen Asked this
3 years ago · edited

Thanks. I have sent details in Hidden Content.

Deon Holtzhausen Asked this

It is now Saturday, 17:08 South African time.

For some strange reason it is working now and I have done nothing.

Please advise if you have done something and what it was, please. I am eager to learn what to do if it happens a next time.

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