PRO features not available - Forum | JoomShaper
Staff replied SP Page Builder

PRO features not available

Asked by Toffol Oliver 3 years ago Last activity 3 years ago

On SP Page Builder Pro, in the explore sections from section library, all sections are marked with PRO and leads me to the Pricing Page. But I have purchased it already.
I also entered the license key already.
The licence is valid and active. I copied it from my Dashboard.
I tried a different Web Browser. Same result.

3 replies

Rashida Rahman Staff

Hi there!

Thanks for contacting us.

Kindly clear your Joomla cache from the system. It should help!

Sample screenshot: System>clear cache: https://prnt.sc/Uye-9dKg7qbZ

Best Regards

Paul Frankowski Senior Staff

And...

  1. Make sure that you have installed PRO version, not Lite - just in case.
  2. We also recommend checking Joomla Admin using 2nd browser to be sure that it's not a Browser cache.
Rashida Rahman Staff

Hi Toffol Oliver,

Is your issue solved, please? Kindly let us know.

Best Regards

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