PRO Features Not Available - Question | JoomShaper
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PRO Features Not Available

TO

Toffol Oliver

SP Page Builder 2 years ago

On SP Page Builder Pro, in the explore sections from section library, all sections are marked with PRO and leads me to the Pricing Page. But I have purchased it already. I also entered the license key already. The licence is valid and active. I copied it from my Dashboard. I tried a different Web Browser. Same result.

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3 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #125659

Hi there!

Thanks for contacting us.

Kindly clear your Joomla cache from the system. It should help!

Sample screenshot: System>clear cache: https://prnt.sc/Uye-9dKg7qbZ

Best Regards

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #125674

And...

  1. Make sure that you have installed PRO version, not Lite - just in case.
  2. We also recommend checking Joomla Admin using 2nd browser to be sure that it's not a Browser cache.
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #127409

Hi Toffol Oliver,

Is your issue solved, please? Kindly let us know.

Best Regards

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