Cannot replace image after upgrade - urgent please - Forum | JoomShaper
Solved SP Page Builder

Cannot replace image after upgrade - urgent please

Asked by Alison 3 years ago Last activity 3 years ago

Hi

I have just upgraded to Joomla 4.3.4, I am not sure if this is the problem but I have the following issue.

In PageBuilder when I try to replace an image

  • the image dialogue box disappears
  • so does the top SP Page Builder bar (where I would close or save etc)
  • I can do nothing and have to hit the back button to come out

I have made a short video so you can see the problem https://screenpal.com/watch/c0jUoQVpGCh

This is a problem as i cannot continue to build pages without this - text blocks are working ok.

Thanks
Alison

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff
3 years ago · edited

BTW

  1. In PHP settings (cPanel) please enable PHP extension named "phpinfo()" - or ask hosting support for it.
  2. Can you switch to PHP 8.1 - if you have PHP 8.2 now.
  3. Can you edit page ID 48 (use two different browsers! )

3 more replies

Oldest first Newest first Most helpful
Paul Frankowski Senior Staff
3 years ago · edited

Hi Alison,

In order not to waste your time please use the back-end editor, from what I have seen it works properly.

In the meantime I will do my investigation , if I encounter problems today - tomorrow morning I will ask our developer for helping hand. Time difference you know.

Don't Stop Believin...

Alison Asked this
3 years ago

Hi Paul

I managed to edit ID48 and then I went back in to try with the original page and it worked.
So whatever you did... keep on doing it

Hold on to that feelin'...

thank you
A :)

Alison Asked this
3 years ago

Hi Paul

This is happening again, and cannot edit ID48 either.
Did you speak to the developers about it?
I have reverted to PHP8.0

Log in to reply.