Solved Templates

Error 500

Asked by STERGIOPOULOS GEORGIOS 2 years ago Last activity 2 years ago

Hello. I have just updated my test Joomla site on my local server (WAMP server) to version 5. Then I installed the latest version of your Edulif template. I've come across 2 problems. My homepage shows a 500 error (Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong") while, at the same time, I cannot access the template options at the backend (the button does not respond).

Joomla version: 5.0.0
PHP version: 8.1.13
Template: Edulif v2.0.2
MySQL: v8.0.31

Any suggestions would be welcome!

Thnk you in advance.

PS.

  1. As far as the problem with the Template Options is concernded, when I press the button, after a few minutes I get the following message (I hope it helps):
    "Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 62930688 bytes) in I:\WAMPSERVER\www\synmorphose5\plugins\system\helixultimate\src\fields\helixpresets.php on line 297"
  2. Also the "Save as Copy" option results in "Warning: Attempt to read property "parent" on array in I:\WAMPSERVER\www\synmorphose5\administrator\components\com_templates\src\Model\StyleModel.php on line 399"

Accepted answer

Marked as the solution
Toufiq Senior Staff
2 years ago · edited

Let me know & you are most welcome. Thanks

7 more replies

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Toufiq Senior Staff
2 years ago

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Error is explained what you should do.

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 62930688 bytes)

Your server defined memory size is low and need to increase. Just copy paste this error google search & you will get the solution.

-Thanks

STERGIOPOULOS GEORGIOS Asked this
2 years ago

Thanks for the reply.
I will try that and I will get back to you.

STERGIOPOULOS GEORGIOS Asked this
2 years ago

Well. the problem with the template (edulif and any other commercial templates supprting Joomla 5) options persists. However, I downloaded the Helix Ultimate template and it seems to work just fine. I will try it a bit further an I will let you know.

Toufiq Senior Staff
2 years ago

Sure, Let me know if you need more help. Thanks

STERGIOPOULOS GEORGIOS Asked this
2 years ago

Sorry, no joy.
The template (Edulif) does work with default values. That is, no error screens appear. However, I still can't access the template options.

Also, the 'Save as copy" option of the Edulif Template returns the following error:

"Save failed with the following error: Field 'params' doesn't have a default value"

AND the following warnings:

  1. Warning: Attempt to read property "parent" on array in I:\WAMPSERVER\www\synmorphose5\administrator\components\com_templates\src\Model\StyleModel.php on line 399
  2. Warning: Attempt to read property "parent" on array in I:\WAMPSERVER\www\synmorphose5\administrator\components\com_templates\src\Model\StyleModel.php on line 400
  3. Warning: Attempt to read property "parent" on array in I:\WAMPSERVER\www\synmorphose5\administrator\components\com_templates\src\Model\StyleModel.php on line 400
Toufiq Senior Staff
2 years ago

Will you please provide me the Joomla administrator access to check the issue?

STERGIOPOULOS GEORGIOS Asked this
2 years ago · edited

I am sorry but that can't be done. As I mentioned in the first post, the site is installed on a local server (WAMP server) on my PC, as I am testing Jommla 5 compatibility with add-ons and templates before updating my actual site.

BTW, I noticed that the problem with the template options does not appear with at least 2 of your newest templates: Kreativa and Allura and is less severe with other ones (template options load with some error message in the homepage preview* but otherwise, at least seemingly, working fine; I haven't tested them thoroughly), which also happen to be newer than the one I am interested in (Edulif).

*0 Failed opening required 'MPSERVER\www\synmorph5\templates\kreativa\html\layouts\joomla\content\tags.php' (include_path='.;C:\php\pear')

Toufiq Senior Staff
2 years ago

Enable the debug mode from the global configuration settings and share an screenshot. Thanks

STERGIOPOULOS GEORGIOS Asked this
2 years ago

Sory for the late reply.
I guess it must be the thing with the local server. I will have to try it on a live site.
If the problem persists I will let you know.

Thanks again for the suggestions.

STERGIOPOULOS GEORGIOS Asked this
2 years ago

EDULIF seems to be working fine on a live site. Consider the issue closed ans thanks for the support.

Toufiq Senior Staff
2 years ago

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

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Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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