Solved Templates

problem with menu

Asked by angelo 2 years ago Last activity 2 years ago

I use themis template. On my website I can see the menu doubled. What is costing the problem?

Accepted answer

Marked as the solution

Toufiq Senior Staff

2 years ago

Hi angelos, Whats up? How are you? I have added some css code inside the custom.css file. Please check your site now. Besides, Cart module changed the position top1 to top2. I need your feedback. Thanks

11 more replies

Paul Frankowski Senior Staff

2 years ago

Hi Angelos

In most cases it's a webmaster mistake if he/she publish extra menu module in "menu" position. Then there is a chaos.

Right now I see only one MainMenu and Mobile Menu on your site.

angelo Asked this

2 years ago

In my website the menu is visible twice. I don't know why. I don't have an extra module for it.

Please help.

Pavel

2 years ago

Hi.

Check section-2 in Helix settings > Layout tab an delete Menu position. It is not permissible to use the same position several times. The Menu position is already used in Header section

Paul Frankowski Senior Staff

2 years ago

For extra menu do NOT use that same module name "menu" - this name should be used only ones (!)
If you have predefined header "menu" is already used there.

Now correct your mistakes.

Thx @Pavel

angelo Asked this

2 years ago

The above menu is conflicting with easyblog and hikashop.
Check here:
https://www.rules-chess-strategies.com/en/chess-blog
https://www.rules-chess-strategies.com/en/all-products-en/product/55-ultimate-chess-bundle

There is no space with menu and the main conent.

Paul fix your mistakes NOW!

NOTE: Mr Toufiq is very polite and nice person. I rate him as 5 stars.

Note 02: Can I rate the support? Paul Frankowski is worthing minus (!!) five stars. Something like -5 !!

Paul Frankowski Senior Staff

2 years ago · edited

HikaShop:

We are not support of that extension, also we do not provide design CSS styles for that.
does not have its own menu, it used Joomla Menu if we talk about MainMenu.
In product page uses tabs for "Description" "Secyfication" etc. but it styles are on your hands, not mine!

just add style, for example, margin for #hikashop_tabs_div { }

all this same if we talk about EasyBlog.

Read our Support Policy - point 8.

This topic was about Menu only, not custom code.

angelo Asked this

2 years ago

Paul Frankowski NO ONE need help from an arrogant person who don't really like to work and he is unpolite! If you don't know something it's better not to talk.

And stop writing message with your feet but use your brain. The themis template on my website should have some issue and I'm not asking you to provide support for easyblog because obviously you cannot.

And stop giving random codes in order to hide something. This can "sovle" one problem but it creates another one! Find the real problem if you can.

a)
I opened the template positons and I can see that some positions are conflicting, are in the same place.
https://ibb.co/Zxt9Pf9

How can I solve this?

b)
Similalry the english page https://www.rules-chess-strategies.com/en/ has a nice effect on the menu. It can show nicely when you scroll down the page. This is normal as it happen in the original template: https://www.joomshaper.com/joomla-templates/themis

On my greek page the menu doesn't have the same functionality: https://www.rules-chess-strategies.com/el/

Rashida Rahman Staff

2 years ago

Hello angelos,

Sorry for your experience.

I have assigned by our senior teammate. But unfortunately, I can not login to your Joomla administrator with the given credentials. Would you please check and allow me to have a look into your issue?

Best Regards

Paul Frankowski Senior Staff

2 years ago · edited

If you think am not OK, find somebody else....

No comments.

angelo Asked this

2 years ago

Paul Frankowski joomshaper pay to to provde support. Stop using your feet and try to help people here. ALL of your answers are for garbage without providing anything useful.

Talk more polite to customers because we are not in your caravan.

angelo Asked this

2 years ago

Hello Rashida,

I'm sorry about. I checked it 2 hours ago and it worked.

I created a brand new account and I'm sending the details below. When you have time please take a look.

angelo Asked this

2 years ago

Hello Toufiq,

Everything is OK now. I have many sleapless knights in order to organize the website. I'm trying to upgrade it from 3 to 4 for months and finally everything looks that working almost fine.

I'm sorry but I didn't saw your extra css on english template. I just re-upload the JSON from the original themis template and everything works just fine.

There are no problems for now.

Once again thank you very much for your help and support; I apreciate it!

In the docs