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Solved Helix Framework

Cannot Update Helix Framework

Asked by Femitex 2 years ago Last activity 2 years ago

Cannot update Helix Framework either through the Extension update or installing plugin. I recieve the following error message: Joomla\CMS\Filesystem\Folder::create: Could not create folder.Path: /home/hp3-linc1-nfs1-x/672

I also notice that the folder permissions of the files has changed to unwriteable:
/home/hp3-linc1-nfs1-x/672/2227672/user/htdocs/tmp (Temp folder)

Accepted answer

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Paul Frankowski Senior Staff
2 years ago · edited

Hi Femitex,

This time it's problem with access to /tmp folder by Joomla itself. That's why you cannot install or update ANY extension. More tips: forum.joomla.org and YouTube.

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Femitex Asked this
2 years ago

Hi Paul

Thanks for your prompt response. Can you advise/advise on how to resolve this in joomla please. I am a complete novice at these things. Thanks

Paul Frankowski Senior Staff
2 years ago

Ask hosting support what is correct full path to /tmp folder and use it inside configuraton.php file, update old path there.

That's all I can help for free here.

Femitex Asked this
2 years ago

Ok but do I then edit the configuration.php file?
Thanks

Paul Frankowski Senior Staff
2 years ago · edited

Yes, needed.

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