If I place 9 Columns into one row, I get the error code '500'. It is only shown on the page with the 9 columns, the rest of the website works just fine. If I remove one column out of the existing 9 everything works angain.
The section in which the problem accures is named 'Sustainability Matters'. The problem happens with the Logos/Images
https://valoriscatalysts.com/index.php?option=com_sppagebuilder&view=page&id=44
Version:
Joomla: 4.4.3
SPPB: 5.2.7
with kind regards
Hello Frank Hansmann
Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur
Best regards
Hello Ofi Khan,
https://prnt.sc/MAUf-kREdZNv here you will find one screenshot of the backend
https://prnt.sc/QKaqup0sa2cg here you will find one screenshot of the error code page
Kind regards
I have removed the last 2nd text block addon. It seems to be fixed.
Thank you for your help. Unfortunatly I do need every Element I have placed.
I did 'fix' the issue myself just like you did by removing some Elements, however as stated above, I cannot forgo my needed Elements.
If you know any other solution that might work... I'd be thankful :)
You are welcome 😊
Somehow that text block was conflicting. Please try it with a new Text Block addon or any other text addon like Heading.
Sorry, but I have to ask again. The solution cannot be to delete text elements. I need them. We always have the problem, no matter what kind of ELement we use, that the error message appears. What is the reason for this? We urgently need a solution!
Thank you.
I tried your recomendation and thank you for that. The result was the error code 500. There must be some kind of problem with the amount of elements that was placed.
Apology for the delay. Is this happen on any text block? For example, take a new SP Page Builder page with only a text block addon. Then check the issue.
Is there a maximum number of elements that can be placed within a page? We have created a lot of tabs with content on this page.
No matter what kind of element we add after a certain point, we get the error message.
Thank you.
Generally, there is no limitation. Please share your page JSON file. I will check it.
Sorry for the late reply. The problem persists and has reappeared. I do not know how to make the JASON file available. Can I give you admin access?
Sorry, your given credentials do not match. Please check and share again.
Here again.
Please share the page link with the issue. I have not found the page with id 44.
ID 47
Right now there is no problem. The last time it occurred, I had to remove content from the page to prevent the error from appearing.
Okay, you can accept the answer to close this post. There is a button to accept answer after each comment.
If the issue happens again, then let us know. We will check and help you.
