Request Failed With Error Code 500 - Question | JoomShaper

Request Failed With Error Code 500

PhoenixGB

PhoenixGB

SP Page Builder 11 hours ago

Can't upload files either in PB or media manager after restoring an Akeeba backup to same host just different account, get error 500.

Checked tmp path its correct along with its permissions, using php 8.3, SPPB 6.30 on Joomla 5.4.3 - Template is Travel Kit

Configuration.php shows correct path and also in Joomla Global but joomla system php info shows no value.

upload_tmp_dir no value no value

Thanks

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1 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 hour ago #218968

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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