Menu Shows "square Character" - Question | JoomShaper

Menu Shows "square Character"

RD

Robert Deutschmann

Helix Framework 1 month ago

Hi

I use PageBuilder 5.2.7, Helix Ultimate 2.0.18

Issue 1: When i open the Menubuilder the captions (see frames in screenshot) looks not like the captions shown this link. Instead of "Presets" i see "HELIX_ULTIMATE_PRESETS". Any idea how to fix this?

Issue 2: Right beside the mainmenu of my website there is a square-character visible but i think there should be another sign. Possible this is a side effect of issue 1?

Thanks for your support. Br, Robert

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3 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #152079

Robert, you have to update your language file, there is ready one for investa > https://www.joomshaper.com/documentation/helix-framework/troubleshooting-faq#missing-language-phrases-in-helix-after-joomla-update


About missing arrow icons >> https://www.joomshaper.com/documentation/helix-framework/troubleshooting-faq#megamenu-without-arrow-icons-for-submenu-items


Remember to always check this documenation section BEFORE using a forum post, and your webmaster life will be easier.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #152059

Hi

Thanks for contacting us. Please follow the steps below for the helix backend issue, please scroll down and check Missing language phrase portion:

Missing Language phrases in Helix after Joomla update

And for font awesome issue you can follow this forum post below:

https://www.joomshaper.com/forum/question/12382

-Regards.

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RD
Robert Deutschmann
Accepted Answer
1 month ago #152095

Hi Paul

Thank you for your help. With these two links i was able to solve my problem. :-)

Br, Robert

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