Offcanvas Submenu Not Showing - Question | JoomShaper

Offcanvas Submenu Not Showing

JH

Juergen Hochhaeuser

Helix Framework 1 month ago

Joomla: 5.0.3 PHP: 8.2.16 Template: Decora Helix Ulimate: 2.0.18

Hi there,

I would like to come back to this issue which has attention and is still not solved. In the meantime, I upgraded the site to J5 and switched to Decora template. Howebver, the issue is still there. I came acroos the post from Pavel and Carrie M Wrigley https://www.joomshaper.com/forum/question/9103 and tried everything listed without any success. Step 1 recommends "TURN OFF the "Off-Canvas" module published in the "off canvas" position." When I do this, I get an error message "Publish modules to the "offcanvs" position." I tried all other recommendation s from the post but nothing helps. Would you be available to have a look into my backend please. I shared credentials in the hidden content section.

Thank you Juergen

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6 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #152573

FIXED. All fixes, are inside custom.css file. Reload browser cache.

But the main problem was from extra Prime extension style! It made that mess!

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #152467

Hi Juergen,

I think I found at least one the mistake that you made. We informed about that in Helix Documenation.

https://www.joomshaper.com/documentation/helix-framework/menu-navigation#documentation-heading-3

read "blue/violet" box.


Give me longer moment to check and correct other settings...

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #152470

Sorry, tomorrow I have to ask our developer.

Something is blocking that feature.

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JH
Juergen Hochhaeuser
Accepted Answer
1 month ago #152582

Hi Paul,

this is excellent. A thousdand thanks. I had the gut feeling that the Prime extension could play a role but my technical expertise is not sufficient to further investigate this. Prime is used to load real estate objects from an external system and comes with its own template, we do not use.

Again a big THANK YOU to all who have worked on this.

Jürgen

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JH
Juergen Hochhaeuser
Accepted Answer
1 day ago #155304

Hi Paul, please see hidden content section for my comments.

Regards Jürgen

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 day ago #155305

Yes, it was me. You can uninstall that component.

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