Frontend Error - Question | JoomShaper
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Frontend Error

Tim Schmitz

Tim Schmitz

SP Page Builder 4 years ago

Hi if I want to open the frontend editor on one of our pages, an error occures. After I click LogIn to get to the front end editor, the PageBuilder bar shows up, but the page itself still shows the LogIn screen.

https://1drv.ms/u/s!Arx06rnt-HsmsjBB5OphcOgruOkI?e=sr9PgZ

Page with this problem: https://defacto24.de/

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7 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #14770

Please disable plugin and module from EU e-Privacy Directive and TRY EDIT again.

I think there is a problem with session/cookies, not our software directly.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #14689

Hi,

  1. Do you have any EXTRA installed extension that can change login process / user ACL manager?

  2. Try this method:

In System - Global configuration - System tab - Shared Sessions: Yes - Save

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Tim Schmitz
Tim Schmitz
Accepted Answer
4 years ago #14734
  1. No
  2. Doesn't work

Beside that Problem we use a Helix Ultimate Based Theme and can't save the Template Options. Therefore I think there is no Problem with the Log In.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #14739
  1. In that case it can be problem with server settings.
  2. Do you have enabled mod_security in cPanel
  3. Check server logs.
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Tim Schmitz
Tim Schmitz
Accepted Answer
4 years ago #14753

We dont use cPanel

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #14769

We dont use cPanel

Or can be hosting panel, name of software doesn't matter.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #14884

BTW For Joomla there are several different cookie extensions, you can use another one - which don't generate conflicts.

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