Breadcrumbs have Disappeared
Stuart Clark
Im using the Orbit template with SP Page Builder & EasyStore. I've not turned off the Breadcrumbs module, nor removed any template positions referencing breadcrumbs, but somehow they've stopped appearing on my site!
(having checked a clean install of the Orbit quick start - there is NO module position defined in the template and no SP page builder section which references Breadcrumbs, so I'm not sure how they're being displayed in the first place)
Rashida Rahman
Accepted AnswerHi there!
Thanks for reaching out to us.
Would you please give me your site URL to check this? All of your pages showed breadcrumb before?
Please make sure Page Titles are turned on in your page titles tab of menu item edit window.
Best Regards
Toufiq
Accepted AnswerHi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Stuart Clark
Accepted AnswerI'm really sorry, but you're fundamentally wrong in how the Breadcrumbs system in Joomla is meant to work!
Page Title is NOT required for Breadcrumbs to be displayed - instead Page Title displays the title of the page under the site / page header. Joomla describes the option as: "Enable this option show page title after just below the header."
Breadcrumbs are INDEPENDENT of that setting and should work completely seperately! I see that if I turn Page Title ON for my EasyStore page, then that causes your implementation of Breadcrumbs to work correctly <<within>> the EasyStore page, but NO WHERE ELSE in the site.
Turning on Page Title for other pages also makes the breadcrumb show up, but ALSO the page title, as Joomla intended the function to work.
This INCONSISTENCY is NOT helpful, NOT well designed and NOT how I want my site to work.
Please re-code your template / breadcrumbs installation / EasyStore as necessary to restore the expected Joomla functionality.
Site login details are the same as in my other support requests today, so you already have them!
Toufiq
Accepted AnswerPlease make sure that your template title position is there.
Stuart Clark
Accepted AnswerYes, that exists. It is not a helpful answer though and shows you've not read my post fully.
There is another problem with Breadcrumbs in how EasyStore displays it's breadcrumbs. See https://www.joomshaper.com/forum/question/33592 - specifically item 3) and please make sure you answer!
Toufiq
Accepted AnswerI have checked this demo and no problem found.
Stuart Clark
Accepted AnswerHAVE A LOOK AT MY SITE AND TELL ME THERE IS NO PROBLEM!!!
and
PLEASE now actually try to provide some support!
Toufiq
Accepted AnswerCould you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.