Migration Failed - Forum | JoomShaper
Awaiting an answer EasyStore

Migration Failed

Asked by Laurent 2 years ago Last activity 2 years ago

Hi,

I can't do the migration, I have this message :

Migration Failed
Call to undefined method Joomla\Filesystem\File::getExt()

(Joomla 4.4.5, EasyStore 1.2.0)
Thanks for your help

7 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Laurent Asked this

Thanks, I sent you the info

Toufiq Senior Staff

Username and password do not match or you do not have an account yet.

Laurent Asked this

Please, try again

Toufiq Senior Staff

Please check now and let me know. Thanks

Laurent Asked this

Another problem, I don't have Stripe or Paypal
I reinstalled Easystore but it doesn't change

Toufiq Senior Staff

Contact your hosting provider and tell them to enable the allow_url_fopen in php.ini

Laurent Asked this

Thank you very much, it works

Laurent Asked this

The j2store options (size, color) are not imported?

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