500 Error - Question | JoomShaper

500 Error

R

roobik

SP Page Builder 1 year ago

Hi we get error 500 in our www.agropress.am domain Can anyone help us ?

Regards

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8 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #163349

Hi Roobik,

It depends on what the cause of this is, if in fact it is the fault of our extension in J4/J5 I can fix it, but if another extension (plugin), Joomla core itself or Server/PHP settings fault or hacker attack - it is beyond included here support.


Few facts:

  • Remember that support of Joomla 3.10 has officially ended in Sep 2023 (last year).
  • SPPB 5.x may not work in Joomla 3.x for obvious reasons.
  • Not all (old) templates can work with PHP 8.1/ PHP 8.2
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R
roobik
Accepted Answer
1 year ago #163350

In the server side all is ok ! Please look at it and if you can fix it How ever we plan to move to new version of joomla in the october

Thanks

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #163351

First Share access to the admin area! And read 3 facts from above post.

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R
roobik
Accepted Answer
1 year ago #163352

i send

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R
roobik
Accepted Answer
1 year ago #163363

do you have any news ?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #163366

Yes, you set/use too new PHP version for current installed old Joomla 3.x.

Please use older one for now (till Oct). For example try PHP 7.4 and retest, then set PHP 8.0. and test again. Sometimes the new is hostile to the old.

Do not use PHP 8.1 or PHP 8.2 for Joomla 3.x! It's OK only for J4.4 and J5.1.x

That's why you have errors "Deprecated: .... and blank page.

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R
roobik
Accepted Answer
1 year ago #163431

HI thank you How can i hide Joomla! Debug Console from web site

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #163438

From configuration.php file, here you have to set : false and none

debug_configuration_php.jpg


OR from Global Configuration (Joomla Admin) change those two

error_reporting_debug.jpg

In J3.x was in similar tabs.

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