Video poster not showing for MP4 - Forum | JoomShaper
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Video poster not showing for MP4

Asked by Mike Lawson 2 years ago Last activity 2 years ago

Hello, Im trying to show a MP4 video with a poster image on my site. The video plays fine, but the browser isnt showing the poster image. Any ideas what is cuasing this?

Ive included the URL and login in hidden content

Accepted answer

Marked as the solution
Toufiq Senior Staff

Disabled lazy load.

3 more replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please check now.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Mike Lawson Asked this

Hello, I see that the poster images are loading. Could you please share what was wrong and/or the fix you made? Thanks

Mike Lawson Asked this

Thanks

Toufiq Senior Staff

You are most welcome :)

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