Template Options -> 404 - Question | JoomShaper

Template Options -> 404

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Sportfahrerwoche Robin Hinze Roger Dötenbier GbR

Template 1 year ago

Hi,

I get an 404 when opening the template options (System -> Side Template Styles -> Delacroy - Default).

Config:

  • delacroy_quickstart_j4_v1.0.1
  • Joomla 5

I would like to config my deacroy template but this is not possible. Is there a fix or a workaround?

Thank you

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4 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #164385

Hi there!

Sorry to hear that.

Is there any full error statement? Can you reinstall the template? If it doesn't help, kindly give me your admin access to check the issue for you. Keep a full site backup before giiving the access.

Best Regards

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Sportfahrerwoche Robin Hinze Roger Dötenbier GbR
Accepted Answer
1 year ago #164442

Hi,

this is the error statement. Does it help you? Edit: Sorry, its 500 not 404.

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Sportfahrerwoche Robin Hinze Roger Dötenbier GbR
Accepted Answer
1 year ago #164443

I have found the problem -> Updating the helix framework fixed the problem :-/

Thank you!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #164445

Hi,

Really glad that your issue has been solved already and you are always welcome:)

You may accept the most useful answer in order to close the post.

Have a nice day!

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