Subscription Not Working - Question | JoomShaper
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Subscription Not Working

SG

Steven Gourlay

General 1 year ago

Can someone please contact me ASAP, i have active subscription and im getting buy pro......

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3 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #166293

Hi Steven,

You forgot to share more details, we have more that one product (!)

BTW

Maybe that tip will help >> https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting

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SG
Steven Gourlay
Accepted Answer
1 year ago #166294

That fixed it thanks, never had this before with any other site ive built using pagebuilder, thanks for your prompt response, i thought it was an account related issue.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #166296

OK. Cache issue is very popular. I am glad that I could help so fast. We have documenation also to solve common problems.

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