SP Page Builder Error - Question | JoomShaper

SP Page Builder Error

hillary_h

hillary_h

SP Page Builder 1 year ago

Hi Team.

Using the Eventum template on editing the home page in page builder i got the 'SP Page Builder 406 Error'. Following the information here https://www.joomshaper.com/forum/question/28800. I turned off mod_security.

Now when I click to increase the number of columns as per this screen grab https://prnt.sc/_LtpDKVDGEMJ

I get this incredible reponse https://prnt.sc/AgwLD6PC2q78

I presume the issues are related as I made no other changes.

A solution please. Thanks

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8 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #170744

Hello,

Kindly check to see if your issue has been resolved.

Thank you!

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hillary_h
hillary_h
Accepted Answer
1 year ago #170847

The issue is resolved. What was the issue for future note.

Thank you

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #170849

The issues may stem from the old structure of the template. When you create a new section and copy your used add-ons into it, everything should work perfectly.

Thanks

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hillary_h
hillary_h
Accepted Answer
1 year ago #171121

Thank you

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #170424

Hello,

I am apologizes for this inconvenience. This issues is comes from browser cache, Could you please clear your browser cache and joomla cache and then try again.

Thanks

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hillary_h
hillary_h
Accepted Answer
1 year ago #170729

Hi. I have done what you have said to NO effect. Please can i have another solution.

I have logged into the joomla backend from a completely DIFFERENT DEVICE and get the same error result as provided in the link submitted earlier.

The error is NOT cache related.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #170731

Hello,

It seems that your admin access is not working. Could you please provide the correct access so I can investigate the issue?

Thank you!

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hillary_h
hillary_h
Accepted Answer
1 year ago #170740

See credentials below

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