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Solved SP Page Builder

SP Page Builder Error

Asked by hillary_h 2 years ago Last activity 2 years ago

Accepted answer

Marked as the solution
Ziaul Kabir Staff

Hello,

Kindly check to see if your issue has been resolved.

Thank you!

hillary_h Asked this

The issue is resolved. What was the issue for future note.

Thank you

Ziaul Kabir Staff

The issues may stem from the old structure of the template. When you create a new section and copy your used add-ons into it, everything should work perfectly.

Thanks

hillary_h Asked this

Thank you

2 more replies

Ziaul Kabir Staff

Hello,

I am apologizes for this inconvenience. This issues is comes from browser cache, Could you please clear your browser cache and joomla cache and then try again.

Thanks

hillary_h Asked this

Hi. I have done what you have said to NO effect. Please can i have another solution.

I have logged into the joomla backend from a completely DIFFERENT DEVICE and get the same error result as provided in the link submitted earlier.

The error is NOT cache related.

Ziaul Kabir Staff

Hello,

It seems that your admin access is not working. Could you please provide the correct access so I can investigate the issue?

Thank you!

hillary_h Asked this

See credentials below

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