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Components -> EASY Store-> An Error has Occurred. No HTTP Response Received

P

Polana

EasyStore 1 year ago

We have configured Easy Store 1.2.8 Recently we notices that we are not able to edit Products in Easy Store. I have updated the component to 1.3.0. Still the same error: An error has occurred. 0 No HTTP response received

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Website
https://neon-bikes.com/
11 Answers
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P
Polana
Accepted Answer
1 year ago #170874

Recently we installed https://compojoom.com/joomla-extensions/hotspots Maybe it is the problem

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #170880

Hello Polana,

I apologize for the inconvenience. I noticed your site is not using SSL. Could you please ensure that you have a valid SSL certificate?

You can follow this article to enable SSL on your site: How to Enable SSL/HTTPS on a Joomla Site.

Thanks,

Edit:

Additionally, you can try disabling Hotspot for testing purposes. To further debug the issue, enable Joomla’s debug system and set Error Reporting to Maximum in the Global Configuration. This will help you identify the root cause of the problem.

Let me know if you need further assistance!

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P
Polana
Accepted Answer
1 year ago #170882

Hi, we do not have SSL certificate, because this component don't require it. Easy Store worked corerectly so far. Recenty something has changed not sure what - maybe https://compojoom.com/joomla-extensions/hotspots we installed only this.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #170883

Hello,

Could you please provide us with your admin access in the hidden section? Before doing so, kindly ensure you take a full backup of your site.

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P
Polana
Accepted Answer
1 year ago #170884

Please find hidden message below

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #170893

Hello,

In my local pc it's worked perfectly. This issues comes from your hosting. Could you please try to change your php version to PHP 8.1.

Also, please check there should be 2 valuse for cUrl or You can contact with your hosting provider.

Thanks,

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P
Polana
Accepted Answer
1 year ago #170898

We changed PHP 8.3 to 8.1, it dosen't change the situation. Operator doesn't provide changes for cURLs, can we do it in some file, like php.ini?

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #171007

Hello,

Please check your php.ini for the following line: ;extension=curl.

If you find it, remove the semicolon (;) at the beginning to enable cURL, then save the file.

Also, ensure that your server allows HTTP/HTTPS requests, check your HTTP timeout limits, and verify that ModSecurity is disabled.

Thanks

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P
Polana
Accepted Answer
1 year ago #171139

Please fing hidden message

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #171186

Hello Polana,

I suggest you try running your site on your local PC using a XAMPP, WAMP OR MAMP server. If you encounter any issues there, please let us know, and I’ll be happy to assist you.

You can follow this article: Setup Joomla in Localhost

If no issues arise locally, then the problem is likely related to your hosting environment. In that case, please reach out to your hosting provider for further assistance.

This falls outside our support policy.

Thanks!

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 9 months ago #179531

Hello,

I haven’t heard back from you for a while. Could you please let me know if the issue has been resolved? We need to close this post soon.

Looking forward to your update.

Thanks,

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