System Editor Issue - Question | JoomShaper

System Editor Issue

RB

Raymond Barrett

SP Page Builder 10 months ago

In SP Page Builder, the text will disappear if we use the System Editor to format any text. This happens mainly if we use the font family and size options. The text will disappear in the box on the right panel and the page itself. See screenshare video: https://www.awesomescreenshot.com/video/34462382?key=0ac5a28f6ca331c453b34159dd3a133d

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2 Answers
Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 10 months ago #177612

Hi Raymond Barrett,

Thank you for reaching out, and sorry for the inconvenience.

I have tested the System Editor in the add-on with the JCE editor and verified that the different fonts are working properly.

To further investigate, could you please share your Joomla admin access through the hidden content section? Before doing so, I recommend taking a full site backup using Akeeba Backup.

Best regards

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 10 months ago #177638

Hi Raymond,

Don't get me wrong, but...

Setting fonts from JCE toolbar is not the best method in Joomla. All smart webmasters define font-family for Text addons inside addon settings, or for whole text addon class or only <p> from it using custom.css file /or/ Typography settings (Template Options).

WHY? Becuase if one day you decide to change font from AA to BB, you can do that in less then 30sec on whole site, not in hours looking where else you used that AA font.

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