Sp page builder - Form Builder doesn't send e-mail - Forum | JoomShaper
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Sp page builder - Form Builder doesn't send e-mail

Asked by Alexandre Carol 1 year ago Last activity 1 year ago

Hi,

I'm trying to configure the Form Builder in my contact page, but the plugin does'nt send any E-mail (I see an error after sending the form).

I can send test E-mails from Global configuration without any problem.

I don't know what's happening.

I'm using Decora template and I have SP Page builder updates.

Thanks for your help

3 replies

Oldest first Newest first Most helpful
Ziaul Kabir Staff
1 year ago

Hello,

Thank you for reaching out to us. I apologize for the delay. Could you please check this forum post: https://www.joomshaper.com/forum/question/36535, particularly the SMTP configuration section?

If you need any assistance, please feel free to let us know.

Best regards,

Alexandre Carol Asked this
1 year ago

Hi Ziaul Kabir ,

I think you have not understood my problem.

I have correctly configured e-mail sending via SMTP in our Joomla. I can send test E-mails without any problem.

The problem is that the Form Builder shows an error when I click on "Send".

Here you can see an image: https://postimg.cc/HjC1LKps

Can you look into it?

I have provided an Admin user in hidden content in my previous post.

Thank you very much

Alexandre Carol Asked this
1 year ago

Don't Worry,

I've managed to solve the problem myself.

Ziaul Kabir Staff
1 year ago

You are a rock.

Is there anything else that I can assist with?

Best Regards,

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