Mail Form in SP PAGE BUILDER ( does not send mails to my gmail account) - Forum | JoomShaper
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Mail Form in SP PAGE BUILDER ( does not send mails to my gmail account)

Asked by joflatz 1 year ago Last activity 1 year ago

Hi there,
I am using SP Page Builder and I figured out that messages from my clients will not be delivered to my gmail account. I have configured the mail form properly. To check that I have changed the mail recipeint adress
to a differnt account than gmail. Testmail entry was [email protected]. If saving the sp pagebuilder form with
this mail adress the Mail Form Content is deliverd to tha specified my email accout.
But evertime I change my entry to [email protected] the Form Content is not deliverd to gmail account.
What can I do to solve this issue

kind regards from austria

Jo Flatz

2 replies

Oldest first Newest first Most helpful
Ziaul Kabir Staff
1 year ago

Hello Flatz,

Thank you for reaching out to us. Please, make sure to configure your mail settings in the

System -> Global Configuration -> Server -> Mail.

If you think issue still persists, Could you please provide your admin access in the hidden content section, so I can investigate further?

Before doing this, kindly make sure to take a full backup of your site.

Best regards,

joflatz Asked this
1 year ago

Hi Ziaul Kabir,
thank you for your reply. What exactly should I change in the Global --> Server ---> Mail.
Feel free to check out by yourself. (see account login date in hidden content

the emailadress: [email protected] which is in use on the websites form
does not recive messages.

By chanching the mailadress to for exaple [email protected]
this mailaccount will recive the formmessages.

Could there be some extra configuration which is to be made at the gmail account.?

Ziaul Kabir Staff
1 year ago

Hello,

Thank you for your response.

Please check this guide for detailed instructions:

Joomla Gmail SMTP Guide.

If you need further assistance or have any additional questions, feel free to let us know.

Thank you, and have a great day!

Best regards,

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