Mail Form In SP PAGE BUILDER ( does Not Send Mails To My Gmail Account)
joflatz
Hi there, I am using SP Page Builder and I figured out that messages from my clients will not be delivered to my gmail account. I have configured the mail form properly. To check that I have changed the mail recipeint adress to a differnt account than gmail. Testmail entry was [email protected]. If saving the sp pagebuilder form with this mail adress the Mail Form Content is deliverd to tha specified my email accout. But evertime I change my entry to [email protected] the Form Content is not deliverd to gmail account. What can I do to solve this issue
kind regards from austria
Jo Flatz
Ziaul Kabir
Accepted AnswerHello Flatz,
Thank you for reaching out to us. Please, make sure to configure your mail settings in the
System -> Global Configuration -> Server -> Mail.
If you think issue still persists, Could you please provide your admin access in the hidden content section, so I can investigate further?
Before doing this, kindly make sure to take a full backup of your site.
Best regards,
joflatz
Accepted AnswerHi Ziaul Kabir, thank you for your reply. What exactly should I change in the Global --> Server ---> Mail. Feel free to check out by yourself. (see account login date in hidden content
the emailadress: [email protected] which is in use on the websites form does not recive messages.
By chanching the mailadress to for exaple [email protected] this mailaccount will recive the formmessages.
Could there be some extra configuration which is to be made at the gmail account.?
Ziaul Kabir
Accepted AnswerHello,
Thank you for your response.
Please check this guide for detailed instructions:
If you need further assistance or have any additional questions, feel free to let us know.
Thank you, and have a great day!
Best regards,