I can't create a page using Page Layout. show Page : Someting went wrong! Request failed with status code 500 .
Staff replied
SP Page Builder
Error 500 Page Layout
3 replies
Atick Eashrak Shuvo Staff
Hi there!
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.
To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.
Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.
Looking forward to your response.
Best regards
suvida Asked this
I'm glad you replied. I'm glad you got access to my website.
Atick Eashrak Shuvo Staff
I can not access your site
suvida Asked this
What country are you coming from?
Atick Eashrak Shuvo Staff
Bangladesh
suvida Asked this
I'm not sure if my host is blocking access. Can you tell me how to check and fix it?
Atick Eashrak Shuvo Staff
Please contact with your hosting provider to resolve the issue
suvida Asked this
I want your Public IPv4 to config allow policy
Atick Eashrak Shuvo Staff
Check the hidden content
suvida Asked this
Allowed policy. You can test backend access.
Atick Eashrak Shuvo Staff
Do you have a firewall in your server?
suvida Asked this
have
Atick Eashrak Shuvo Staff
Could you please disable the firewall and check if the issue solved?
suvida Asked this
I checked the web server and found that the status firewall is inactive.
Atick Eashrak Shuvo Staff
What about modSecurity?
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