Image Folder Path Not Found - Question | JoomShaper
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Image Folder Path Not Found

Yofie Setiawan

Yofie Setiawan

SP Page Builder 6 months ago

Hi,

I have this error of Image Folder Path Not Found https://ibb.co.com/GGYYDcL

Use latest joomla and latest sppb. Maybe someone know how to fix? only have this problem from backend.

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9 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 months ago #190946

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #190968

I am guessing that you have Joomla 5.3, in that case go to Content > Media > Options > Path to Images Folder and check used value. Example (default in most cases)

info_2766_2025.gif

if you have empty value, use images (if you have that folder)

check also "Path to files folder" input field

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Yofie Setiawan
Yofie Setiawan
Accepted Answer
6 months ago #191082

Hi Paul,

I already have it set already as it should, i guess https://ibb.co.com/WvHbz2Rj

This problem only if i try to access image library from frontend.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #191090

can you show me screenshot from front-end

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Yofie Setiawan
Yofie Setiawan
Accepted Answer
6 months ago #191097

Hi Paul,

As on my first post https://ibb.co.com/GGYYDcL

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #191115

The last question do you have that issue on all your sites, or only one?


On my site Joomla 5.3 + PHP 8.3, I still can see Files & Folders - also in frond-end editor.

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Yofie Setiawan
Yofie Setiawan
Accepted Answer
6 months ago #191116

only this one, i just fresh install this... i also not sure why... just to let you guys know...

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Yofie Setiawan
Yofie Setiawan
Accepted Answer
4 months ago #196267

Hi,

This happen again on latest update version... accessing images folder from sppb frontend goes image folder path not found..

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 months ago #196296

Probably you have to share access to back-end for our developer.

Q: in back-end editor is still OK?

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