Hello Girgis,

Apologies for the inconvenience and the delayed response — our support was limited over the weekend.

Regarding the issue you encountered with saving SP Page Builder pages and the “Request failed with status code 500” error: could you please check again now and let us know if the issue has been resolved?

If the problem persists, we’ll be happy to investigate further.

Thank you for your patience and understanding.

Best regards

Hello Thank you for your kind reply, Yes now I can save in page builder Will test it carefully and feed you back! Thank you

Hello Girgis,

Thank you for your update — we're glad to hear that you're now able to save pages in SP Page Builder.

Please take your time to test everything thoroughly, and don’t hesitate to reach out if you encounter any further issues or have any questions. We're here to help.

Looking forward to your feedback.

Best regards

Hello There is another error keeps popup when saving pages in page builder Can you please help! regards Girgis

Please check now

Hello Atick, Thank you for your reply, but errors still exist Can not upload images at media manager I don't know where is the problem, your kind support is requested Thank you Girgis

Apologies for the inconvenience caused.

The issue appears to be related to a missing PHP extension—GD, which is required for image processing functions such as uploading images through the Media Manager.

Kindly contact your hosting provider and request them to enable the GD extension for PHP on your server. Once it’s activated, the Media Manager should function as expected.

If you need further assistance after that, feel free to reach out.

Best regards