Side (Sub Menu) Not Showing Correctly - Dropdown - Question | JoomShaper
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Side (Sub Menu) Not Showing Correctly - Dropdown

R

Rabah

Template 5 months ago

In side menu - a sub menu is not showing up correctly in regular and mobile view (see below). It is displayed but the arrow first/second sub menu is not loading correctly and impossible to click.

thank you for your help and support

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8 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 months ago #194220

Hi,

Thanks for reaching out. I got that your url has an type though.

Please use the following code in your custom css:

.offcanvas-menu .offcanvas-inner ul.menu>li.menu-parent li.menu-parent .menu-toggler {
    top: auto;
    transform: translateY(-100%);
    -webkit-transform: translateY(-100%);
}

Here is all about custom code placement in Helix Ultimate: https://www.joomshaper.com/documentation/helix-framework/custom-code-css-js-meta

Hope this will solve the issue for you.

Best Regards

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 5 months ago #194212

Hi

Thanks for contacting us and sorry for your issue. Could you please check your site URL? It does not working.

-Regards.

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R
Rabah
Accepted Answer
5 months ago #194294

Thank you for your kind help. I tried the code mentioned but it doesnt seem to have an effect. I also tried to use a different style but the same result. In general the first sub menu item shows up fine; however, the 2nd doensnt display arrow or list correctly (see below).

For example, the subpages Physicians and Practitioners both should have sub menu but one is above and the second doesnt show at all. The font is also small as it should be the same as the one above it but mostly the bigger issue is with arrow as it doesnt show correctly.

Appreciate if you can help.. thank you

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R
Rabah
Accepted Answer
4 months ago #194599

I wanted to follow up to see if you had input to help. I tried the code you sent but it didnt work. Apprecaite your help!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 months ago #195525

Hi Rabah!

Sorry for the delayed response.

The code should work though. Where did you put the code, please?

May I have your admin access to check the issue for you?

Best regards,

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R
Rabah
Accepted Answer
4 months ago #195526

Thank you for your kind reply and Happy Eid! Actually, it worked since I noticed I had a bad /* comment naming without closing it off.

I checked it again now that you mentioned that it should work and noticed the error form my side. I checked the site and its now working perfectly.

Thank you again!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 months ago #195615

Hello Rabah,

You're always welcome:) Eid Mubarak! And thanks for accepting the answer...

Have a nice day!

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 4 months ago #195539

Hi Rabah,

Glad to know that its now solved and thanks Rashida for helping him.

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