Error 500 When Installing Page Builder 5.6.0 - Question | JoomShaper
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Error 500 When Installing Page Builder 5.6.0

KV

KUNO e. V.

SP Page Builder 5 months ago

Hi, when I installed Page Builder 5.6.0, I get an Error 500 Message, when I whant to reach the pages. So I reinstalled 5.5.7, and Page Builder works fine again. How can I install 5.6.0 without problems? To empty the browser cash was not the solution.

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7 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 months ago #194201

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best Regards,

-1
KV
KUNO e. V.
Accepted Answer
5 months ago #194207

Access dates in Hidden Content

But now there are comming further posts of users with the same problem. So first you should search the bug in your update.

1
F
frik
Accepted Answer
5 months ago #194266

Replace /administrator/components/com_sppagebuilder/editor/traits/LanguageTrait.php file from version 5.5.7.

It should work then

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S
ssnobben
Accepted Answer
5 months ago #194286

where do you find 5.5.7 version? Better Joomshaper make an new update asap and solve this problem!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 months ago #194312

I apologize for the inconvenience caused.

I’ve installed SP Page Builder v5.6.1, and I’d like to inform you that the issue has been resolved in this version.

Best regards,

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S
ssnobben
Accepted Answer
5 months ago #194333

Thanks this fix the problem. Great fast work to release a new version that works!

Cheers!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 months ago #194340

Cheers!

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