Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Apologies for the inconvenience you're experiencing. The issue you're facing may be related to a mismatch in the database structure prnt.sc/9rGOlWL6KQKK.

To resolve this, please follow these steps:

1. Update the database structure by navigating to System > Maintenance > Database in your Joomla backend and clicking the “Update Structure” button if prompted prnt.sc/wbEs3rtFFiFa.
2. Reinstall the latest version of SP Page Builder Pro by downloading it from the following link: SP Page Builder Pro - Latest Version

This should resolve the issue.

If the problem persists after following these steps, please let me know. I’ll be happy to investigate further. Thank you for your patience and understanding.

Best regards

Thanks for sharing Michael ... Your solution worked while the one suggested by support did not produce any benefit. So I invite anyone who has this type of problem to consider upgrading to PHP 8.3 since it seems to be the only solution to overcome the problem

that is indeed the solution. I had 8.1 and changed it to 8.2 and it works again. Can I also update to php8.3?

Workaround for older PHP versions (like 8.1), replace /administrator/components/com_sppagebuilder/editor/traits/LanguageTrait.php file from version 5.5.7.

It worked for us.