SP Page Builder Not Available - Question | JoomShaper
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SP Page Builder Not Available

MS

Monika Sz

SP Page Builder 3 months ago

After updating Joomla to version 5.3.2, the site works correctly, but when I want to enter the Page Builder component in the administrator, I have a blank page.

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6 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 months ago #198548

Hi,

Really sorry for the delayed response.

I have just tried and all is working fine here at my end. Is your issue solved already? Please check the screencast in the hidden content box.

Best regards,

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 months ago #198116

Hi there,

Sorry for your experience.

Did you follow this before updating your Joomla version?

https://www.joomshaper.com/blog/how-to-update-your-site-to-joomla-5

If not, kindly restore your previous working backup and follow the steps. If your issue still persists then let us know. We will need your admin access then to check the issue for you.

Best regards,

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MS
Monika Sz
Accepted Answer
3 months ago #198123

I already had Joomla 5 and I just have updated to the newest version.

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MS
Monika Sz
Accepted Answer
3 months ago #198419

Please help, I can't edit the website. Page Builder isn't working. I'm blocked.

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MS
Monika Sz
Accepted Answer
3 months ago #198566

Thank you for your response. Now it realy works. I've tried to fix it, and it now is unblocked. I did so many tries that I don't know what realy has helped. Regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 months ago #198568

Oh, I see! Please accept my apologies again for not being there for a while...

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