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Browse Media Folder Error

Yofie Setiawan

Yofie Setiawan

SP Page Builder 2 weeks ago

Hi,

I just want to report an error of UI when browsing media folder from SPPB. Please check screenshot. Latest version SPPB 6.0.0 anyway...

https://ibb.co.com/8ntFz1R4

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6 Answers
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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 weeks ago #205919

Working prefectly without any issue. Please check the hidden content area

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Yofie Setiawan
Yofie Setiawan
Accepted Answer
2 weeks ago #205920

Hi Atick,

Thanks i try other browser (chrome) it seems to works fine too. Seems something wrong with my Firefox browser, maybe one of the extension cause the issue.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 weeks ago #205905

Hello Yofie Setiawan,

Thank you for bringing this to our attention. I'm sorry for the inconvenience you're experiencing with the media folder.

To help me investigate this issue thoroughly, would you be willing to grant me temporary administrative access to your site? This will allow me to diagnose and resolve the problem more effectively.

Before providing credentials, I highly recommend creating a full backup of your site to ensure the security of your data.

Looking forward to your response.

Best regards

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Yofie Setiawan
Yofie Setiawan
Accepted Answer
2 weeks ago #205906

Hi,

Same as other thread...

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 weeks ago #205915

Hello Yofie Setiawan,

Sorry for the inconvenience you're experiencing. I haven't been able to replicate the issue on my end; everything appears to be loading correctly here: prnt.sc/9HOEV_z0qG3f

Best regards

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Yofie Setiawan
Yofie Setiawan
Accepted Answer
2 weeks ago #205917

Hi Atick,

Try open one of the folder, LOGO for example... it suppose to show more than 1500 logos...

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