Hi,
I try to work on a PageBuilder File in the frontend, but keep getting the following error:
1146 Table 'webdiezain_nlnuvshop.nuvws_sppagebuilder_typography' doesn't exist
Also in the PageBuilder settings, changes are impossible beacause of: Request failed with status code 500
Can you please help me?
Thanks,
Bert.
Hi Bert,
Thank you for reaching out, and please accept our apologies for the inconvenience and for the delayed response due to the weekend.
Regarding the issue you reported, could you please verify the link you have provided? Unfortunately, we are currently unable to access it from our side. Once we are able to review the link, we will be in a better position to investigate the error and assist you further.
We appreciate your patience and look forward to your confirmation.
Kind regards
Hi,
Try the access in the hidden part of this message.
The only issue remaining is while trying to add or replace an image in the front-end editor of PageBuilder the site totaly freezes over.
Regards,
Bert.
With your permission, I would like to take a full backup of your site so I can review and troubleshoot the issue on my local machine.
No problem, can you also take a look at the languages, it seems that the English language sometimes overrides the Dutch one.
Thank you very much
Hello,
We apologize for the inconvenience.
I have checked your website on my local environment, and the issue does not occur there; everything is working as expected. This suggests that the problem may be related to a server-level configuration.
If your server has mod_security enabled, could you please disable it and then check whether the issue is resolved? In several cases, mod_security rules can block certain requests and cause similar behavior.
Please let us know the outcome, and we will be happy to assist you further if needed.
Kind regards
