Hello Freiherr vom Stein,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

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Best regards

Hello,

Unfortunately, this is not possible due to our data protection regulations. However, more than this information is not actually necessary.

The menu is not displayed on the smartphone, neither the off-canvas menu nor the normal menu. In the desktop view, the off-canvas menu is also displayed in the middle and not on the right as expected (screenshot).

Regards

Okay, then please follow the steps.

To fix the toggler position:

1. Go to Template Options -> Layout and remove menu-right column from the header. This is taking space.

To fix offcanvas display on mobile device:

1. Check that you have a menu type module published on offcanvas position. prnt.sc/rjbNo7CEXXtH
2. Set offcanvas position to left on navigation settings. prnt.sc/VxHwOrWDrw9L

Hi there,

looks like my template is a bit broken. If I open the template options there seems to be another structure... (see hidden screenshot)!? - What is the "original" one?

The Module must be on the right, because the option"left" floats the Logo out of the div and point it in the next row.

Regards

Your template is alright. There is only one template Podcast. I have applied your settings and made necessary arrangements to fulfill your requirement. Please follow the steps:

1. Turn off Predefined header.
2. Take a Custom Header and name it "Header".
3. Take 3+9 columns.
4. First column is Logo and Second column is Menu.

Screencast of the process:

files.fm/u/wtz5c7xngu

Hello everyone,

Thx for the reply.

Okay, I created this layout, but the menu is not visible to me in the mobile view. In addition, the logo, menu, and off-canvas are not in the position I want them to be.

Logo (left) | Menu left | Off-canvas (right)

The big problem, however, remains that the content—except for the logo—is not visible on mobile devices. Only the logo is displayed...

regards

Please use this CSS to Template Options -> Custom Code -> Custom CSS

#sp-menu div {
    justify-content: flex-start !important;
}

Allow me some time to find the solution of offcanvas menu invisible on mobile device issue.