Offcanvas menu not showing up! - Forum | JoomShaper
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Offcanvas menu not showing up!

Asked by Autoankauf Treue 5 years ago Last activity 5 years ago

Hi there,

I updated today sucessfully to Helix Ultimate 2.0.1. However, the offcavas menu does not seem to work properly. In fact, it does nothing at all. What could be the reason for this issue? The offcanvas module is published at the offcanvas position and is intended to display the main menu on mobile devices.

See the issue in action here:

https://www.amana-skz.de

Screenshot: https://snipboard.io/Vv27gD.jpg

Thanks for your assistance.

With best regards,

Khalid

9 replies

Muntasir Sakib Staff

Hello there,

I am sorry to hear that.

Would you mind telling us which Joomla and Helix Ultimate version are you using?

Autoankauf Treue Asked this

Joomla 3.10.0 and Helix Ultimate 2.0.1.

Muntasir Sakib Staff

Hello there,

Please share your administrator access with us in the Hidden Content area so that we can have a look from our end.

Thanks!

Autoankauf Treue Asked this

@Muntasir Sakib

There you go!

Please, see the hidden content section!

Ahmed Balfaqih

Ilman

I had the same issue.

Go and change the off-canvas position from Right to Left or vise versa then save. Your off-canvas will come back.

Autoankauf Treue Asked this
5 years ago · edited

Ahmed,

your proposal has saved me a lot of headache. Thank you for your assistance, brother.

Greetings from Germany

Ahmed Balfaqih

I am glad it helped you. I just releasid that only the main headers of my menu work. The branches do not work. Back to the support.

Muntasir Sakib Staff

Hello there,

Ahmed is absolutely right. Please change the off-canvas position from here.

It will solve your issue. Please close the post by accepting the most suitable answer so that others can find the solution as well.

Thanks!

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