Refund Request - Question | JoomShaper
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Refund Request

AR

attilio radogna

General 4 years ago

Hello, I request a refund of the purchase made by credit card for the $ 299 package, purchased on September 29, 2021 with number P13B0QUOJTBS. The purchase was made to create a real estate agency site, but the tamplate cannot be translated into Italian in the advertisements and English items appear that are difficult to understand for people of Italian nationality. Then I request a refund, as you wrote satisfied or reimbursed. The refund can be made on the same credit card used for the purchase. Yours sincerely

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5 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 4 years ago #36576

Hi,

May I know why you would like a refund?

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AR
attilio radogna
Accepted Answer
4 years ago #36579

because on the site it says that it was multilingual, but only the sp builder pro package has translations, while the real estate tamplate has no translations in Italian and therefore the items in the insertion of properties remain in English. Obviously the plugin with its tamplate has also been deleted from my site, indeed to be exact I completely formatted the site by deleting joomla inside. The reference site is www.ercolinoimmobiliare.com

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Anne
Anne
Accepted Answer
Support Agent 4 years ago #36581

Hello there

Your refund is on process.

-Regards

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AR
attilio radogna
Accepted Answer
4 years ago #36582

Thanks for your seriousness

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 4 years ago #36583

Refund done. You can now accept the answer and close this post

Thank you

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