ERROR 500 - Question | JoomShaper
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ERROR 500

JW

John Welch

Template 3 years ago

New Joomla 4 templates I've purchased have

"ERROR 500 Icon:print _popup not found"

on the home page.

This happens with Template Idulif. It does as well with Template Wimble but does not with Template Pitech on Other sites.

Thanks John

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7 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48288

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please check now and let me know.

-Thanks

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JW
John Welch
Accepted Answer
3 years ago #48858

Thanks Toufiq very much for fixing the problem so quickly in this crazy time of the year.

Two other sites have the same problem : chironcreativ.net with Template Rythm and soundsight.org with Template Wimble.

Would be great if you could fix those also. Or if it’s not too complicated maybe instruction on how I could do it.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48861

Please check the first website link and second website administrator password missing

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JW
John Welch
Accepted Answer
3 years ago #49024

The chiron site is all good. Thanks again.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #49071

Please check now. Thanks

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JW
John Welch
Accepted Answer
3 years ago #49176

All good. Thanks very much for doing this so quickly. Best wishes for the New Year.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #49273

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

Thank you

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