Error 500 - Question | JoomShaper
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Error 500

K

komir

SP Page Builder 3 years ago

Hi when try to acess to administrator/index.php?option=com_sppagebuilder get error 500. How to solve that? Thank you

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7 Answers
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K
komir
Accepted Answer
3 years ago #52021

Seems to me with latest SPpagebuilder update problem is solved

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #48118

Hi there!

Sorry to hear that.

Would you please let us know the exact error statement along with screenshots, please?

Best Regrads

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K
komir
Accepted Answer
3 years ago #48125

Here is screenshot https://nimb.ws/BfjQSY

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #48134

Hi,

Thanks for the screenshot.

Please increase your max_input_time and max_execution_time PHP values. You can ask your hosting support to do this in case of.

This should resolve the issue for you.

Best regards

0
K
komir
Accepted Answer
3 years ago #48135

Values are chaged https://nimb.ws/XlkG5B but still have 500

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #52013

Hi,

Sorry for the unwanted delay.

Would you please give me your admin access to check the issue further?

Best Regards

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #52758

Glad to know that your issue has been solved with the latest version.

Thanks for letting me know about it.

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