Hi Friends!
When selecting the Helix Ultimate template I'm getting an Error 500 with red background (ie. the problem is up front in attempting to load the template, not within the template itself). Here's what I've done - several times actually:
- Set PHP to version 8.1 (doesn't make any difference be it 7.4, 8.0, or 8.1).
- PHP memory limit set to 512 Memory
- Completely purged the site, and installed a fresh Joomla 4.1.5
- Rekeyed the SSL certificate for the site.
- At this point, the default Cassopeida template works fine.
- Downloaded and installed fresh copies of the Helix Ultimate Plug-in and Helix Ultimate Template, then set the Helix to default template.
- I HAVE NOT yet installed SP Pagebuilder on this fresh install, as I'm keeping this install completely pure until I fix this issue.
- Have repeatedly cleared browser caches, computer reboots, attempted on different browers, etc. Nothing works.
- Site is www.sonicshock.com ...which won't tell you much othe than displaying this error page. I have however provided the Admin creditials in the Hidden Content. I have another site on the same host server (albeit not yet the latest Helix version) which runs fine. And never encountered this issue before with the Helix template on this (or any other) website or hosting service.
- Help!!
