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Several issues with Easystore...

Asked by Olivier DELORON 2 years ago Last activity 2 years ago

Hi, I have several issues with Easystore and hope you'll be able to help me:
1/ In easystore how to apply a badge only to a selection of products and not to all of them?...
2/ Where and how to display the Weight and Dimensions of a product on the site (elsewhere than in the Description ot Features of course…)?
3/ How can I setup to pay only a deposit at the checkout (for instance 20%)?
Thanks in advance for your reply.
Olivier

Accepted answer

Marked as the solution
Mehtaz Afsana Borsha Staff

I have already added it in our feature request list. I hope our DEV team will take care of it if they think they wants to add this feature.

Thank you.

14 more replies

Curt

Hi..
Just a note, I've been waiting over a week to get critical issues solved in Easystore and they do not respond at all. Only Anne the support agent responds and all she says is give the team more time. Its over a week and my client is pissed at me, beware of your expectactions here.

David Collado

all of my clients are pissed with this product. I look like a fool.

Olivier DELORON Asked this

Hi there,
Someone to help with these issues:
1/ In easystore how to apply a badge only to a selection of products and not to all of them?...
2/ Where and how to display the Weight and Dimensions of a product on the site (elsewhere than in the Description ot Features of course…)?
3/ Is it possible to charge only for a deposit at the checkout (for instance 20%)?

Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us and sorry for the delayed reply.

1/ In easystore how to apply a badge only to a selection of products and not to all of them?.

As per my knowledge there is no deafult option to do that. You can also check this from here:

Badge Addon Settings

2/ Where and how to display the Weight and Dimensions of a product on the site (elsewhere than in the Description ot Features of course…)?

You can find it from the Product Page.

https://prnt.sc/__J8-xjATuVV

You can also change the unit from the settings.

https://prnt.sc/XCMRo5B4pYm5

3/ Is it possible to charge only for a deposit at the checkout (for instance 20%)?

Could you please explain it a bit more? In the meanwhile you can also check this link

Checkout

-Regards.

Olivier DELORON Asked this

Hi Mehtaz,
Thank you for your answer.
1/ The fact it is not possible is a real issue... In your documentation, it is said "Badge: Highlight special promotions or product features with eye-catching badges"
Well who needs a badge applying to ALL products?? I guess "special promotions" concern only a range of products and not all of them... Thus this differentiation is really needed and has to be available in a next release, don't you think so?
2/ I know the field exists. My question was: assuming it exists, how to display it in the site on the storefront?...
3/ My issue is: is it possible to charge only 10% of a total and final amount? For example a product's price is 100€, and I want to charge only 10€ or 15€ on order, the balance being invoiced on delivery.

Mehtaz Afsana Borsha Staff

1: I will inform our team about your opinions.

2: Please see my reply I have already told you how to display the Weight and Dimensions of a product on the site .

3: You can set the percentage from here

https://prnt.sc/ERf20Wdmafhv

swemmel
2 years ago · edited

Hi,

You select in the badge-addon settings if a badge should be shown at Discounted products and/or Featured products. So it is not shown to all products.

But it does not work well.

Peter

Olivier DELORON Asked this

Hi Peter, thank you for your help.

OK for the Discounted products, you're right!

But for the Featured ones, it always displays the badge wether the product is featured or not, doesn't it?

Olivier DELORON Asked this

Hi there,

1/ Any news about how the badges are working for Featured products?...

2/ Any clue about the way to display weight & dimensions of products on the Frontstore as there is no specific Addon to display it on the Store page?...

3/ And I'm coming back to you to relaunch a subject that could be very useful: the ability to charge (only) for a deposit (from a superior total amount) that triggers an order (the balance of which will be paid on delivery)...

Hoping to hear from you soon.

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