Several Issues With Easystore... - Question | JoomShaper

Several Issues With Easystore...

OD

Olivier DELORON

EasyStore 2 months ago

Hi, I have several issues with Easystore and hope you'll be able to help me: 1/ In easystore how to apply a badge only to a selection of products and not to all of them?... 2/ Where and how to display the Weight and Dimensions of a product on the site (elsewhere than in the Description ot Features of course…)? 3/ How can I setup to pay only a deposit at the checkout (for instance 20%)? Thanks in advance for your reply. Olivier

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17 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago #151285

I have already added it in our feature request list. I hope our DEV team will take care of it if they think they wants to add this feature.

Thank you.

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C
Curt
Accepted Answer
2 months ago #149161

Hi.. Just a note, I've been waiting over a week to get critical issues solved in Easystore and they do not respond at all. Only Anne the support agent responds and all she says is give the team more time. Its over a week and my client is pissed at me, beware of your expectactions here.

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DC
David Collado
Accepted Answer
2 months ago #150248

all of my clients are pissed with this product. I look like a fool.

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OD
Olivier DELORON
Accepted Answer
2 months ago #149336

Hi there, Someone to help with these issues: 1/ In easystore how to apply a badge only to a selection of products and not to all of them?... 2/ Where and how to display the Weight and Dimensions of a product on the site (elsewhere than in the Description ot Features of course…)? 3/ Is it possible to charge only for a deposit at the checkout (for instance 20%)?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago #149649

Hi

Thanks for contacting us and sorry for the delayed reply.

1/ In easystore how to apply a badge only to a selection of products and not to all of them?.

As per my knowledge there is no deafult option to do that. You can also check this from here:

Badge Addon Settings

2/ Where and how to display the Weight and Dimensions of a product on the site (elsewhere than in the Description ot Features of course…)?

You can find it from the Product Page.

https://prnt.sc/__J8-xjATuVV

You can also change the unit from the settings.

https://prnt.sc/XCMRo5B4pYm5

3/ Is it possible to charge only for a deposit at the checkout (for instance 20%)?

Could you please explain it a bit more? In the meanwhile you can also check this link

Checkout

-Regards.

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OD
Olivier DELORON
Accepted Answer
2 months ago #149686

Hi Mehtaz, Thank you for your answer. 1/ The fact it is not possible is a real issue... In your documentation, it is said "Badge: Highlight special promotions or product features with eye-catching badges" Well who needs a badge applying to ALL products?? I guess "special promotions" concern only a range of products and not all of them... Thus this differentiation is really needed and has to be available in a next release, don't you think so? 2/ I know the field exists. My question was: assuming it exists, how to display it in the site on the storefront?... 3/ My issue is: is it possible to charge only 10% of a total and final amount? For example a product's price is 100€, and I want to charge only 10€ or 15€ on order, the balance being invoiced on delivery.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago #149836

1: I will inform our team about your opinions.

2: Please see my reply I have already told you how to display the Weight and Dimensions of a product on the site .

3: You can set the percentage from here

https://prnt.sc/ERf20Wdmafhv

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OD
Olivier DELORON
Accepted Answer
2 months ago #149841

Hi Mehatz, thanks for your answer.

1/ Thank you very much

2/ I saw your reply but you only tell me how to SET UP weight & dimensions, not how to DISPLAY them on the Frontstore... as there is no specific Addon to display it on the Store page.

See: https://shop.jmeka.com/images/temp/Capture%20d'%C3%A9cran%202024-02-28%20112745.png

3/ I am not looking for a percentage of reduction but for a DEPOSIT ON ORDER.

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swemmel
swemmel
Accepted Answer
2 months ago #149851

Hi,

You select in the badge-addon settings if a badge should be shown at Discounted products and/or Featured products. So it is not shown to all products.

But it does not work well.

Peter

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OD
Olivier DELORON
Accepted Answer
2 months ago #149859

Hi Peter, thank you for your help.

OK for the Discounted products, you're right!

But for the Featured ones, it always displays the badge wether the product is featured or not, doesn't it?

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OD
Olivier DELORON
Accepted Answer
2 months ago #150839

Hi there,

1/ Any news about how the badges are working for Featured products?...

2/ Any clue about the way to display weight & dimensions of products on the Frontstore as there is no specific Addon to display it on the Store page?...

3/ And I'm coming back to you to relaunch a subject that could be very useful: the ability to charge (only) for a deposit (from a superior total amount) that triggers an order (the balance of which will be paid on delivery)...

Hoping to hear from you soon.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago #150914

1: You can follow the link below:

Enhanced Badge Addon

2: Please follow these links below:

https://www.youtube.com/watch?v=6UW2Jyy2WuY

https://www.joomshaper.com/documentation/easystore/adding-products

3: I will inform our team about your opinions.

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OD
Olivier DELORON
Accepted Answer
2 months ago #150927

1/ Sorry, but the Badge Addon isn't working properly. The "Featured" badge is displayed on ALL products, whether they are featured or not...

2/ I know well these features and tutorials... But I still tell you that I can't find any way to display Weight and Dimensions on the Single Product Page though they are set up in the Product Details!! Do you confirm this is missing? or is there another way to do it?

See: ![https://shop.jmeka.com/images/temp/Capture%20d'%C3%A9cran%202024-03-08%20104259.png]

and ![https://shop.jmeka.com/images/temp/Capture%20d'%C3%A9cran%202024-03-08%20105242.png]

3/ Thank you

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago #151110

1: Then sorry we dont have this feature what you actually want, but I will add it in our feature request list so that team will implement it in future update.

2: Ok I will inform our team about it also.

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OD
Olivier DELORON
Accepted Answer
2 months ago #151130

Thank you for your reply, although I'm disappointed that the problem won't be resolved such quickly...

Please keep me informed.

Regards

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OD
Olivier DELORON
Accepted Answer
1 month ago #152329

Hi,

Most of these issues have been fixed with the latest update (1.0.10) released today 👍

1/ Badge is now working fine.

2/ Weight & Dimensions are now available to be displayed.

3/ The ability to charge (only) for a deposit (from a superior total amount) that triggers an order (the balance of which will be paid on delivery) is still a request...

Thanks

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #152366

Glad to know that. I have added that already. I hope team will update this too soon.

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