I'm asking for your help, otherwise I will be fired by my boss!
I can't share the articles. How can I fix this? Please help me.
You can see one of my article at:
https://www.inzaion.com/blog-1/il-blog-di-luca-nali/77-test-2.html
Tellme if you need a superadmin account :)
Hi there!
Sorry to hear that...
Why there are two sets of them? https://share.cleanshot.com/ckVyQmKH
However, I can share your article to facebook. What is not working actually? Can you share a screencast video to illustrate the issue you are facing during share?
Best Regards
Hello and thanks for your intervention. There were two share components because I had added an external one to try to bypass the system. Actually I also tried with another plugin but it doesn't work. When I click for example on the button to share on facebook what you see in the screenshot appears. (I see the facebook screen but not the article that I have to disclose). Thanks for your help!!!
screenshot is here: https://imgur.com/a/cjlatNF
Hi,
Did you check and set these open graph settings, already?
https://www.joomshaper.com/documentation/helix-framework/blog#blog-details
https://www.joomshaper.com/forum/question/15627
https://www.joomshaper.com/blog/social-snippet-open-graph
https://www.joomshaper.com/forum/question/6871
Best Regards
I try now to set... but maybe i've a lot of problem. I show two attach
Are your templates and other components up-to-dated there?
However, please check this for missing language phrases issue:
Hi! In the attachment you can see my backend. I don't know, should I update the template?
I uploaded webfonts.json but nothing changed.
The other components are ok. (Only one calendar is in an old version but it probably doesn't matter)
Thanks for your answers. I really appreciate them!
How can I proceed to solve?
Hello,
Was your article share issue solved with the open graph enabling option at the first place?
Kindly, share your admin access to check issues better. Please keep a full site backup before sharing the access. And any sensitive information you would share, should be in the hidden content box.
Best Regards
Thank you so much!! in the hidden section you can find your account :)
Hello, have you some good news for me? :-)
Have a nice day, Diego
Hi, I provided you with the credentials as you asked, but I haven't received any response. I kindly ask for your help because I don't know what to do. Can you give me some advice?
Hello diego,
Sorry for the delay.
Did you try the indicated part of the following doc, already?
I was also asked if the main issue of your article sharing was solved with the open graph settings or not?
Best Regards
Hi! i test mi article url with facebook tool.
The answer is: "This response code could be due to a robots.txt block. Please allowlist facebookexternalhit on your sites robots.txt config to utilize Facebook scraping"
What can i do to solve?
in my root i have this file: robot.txt.dist and his content is:
Hi Rashida, sorry if I’m bothering you, but it is of vital importance for me to be able to share the posts from the website. I tried following your advice, but I can’t seem to achieve anything. I kindly ask for your help once again.
Hi Diego,
Apology for the unwanted delay.
Can I have your FTP access to adjust the template language files?
Best Regards
Hello Rashida. Thank you so much for your valuable help! I will send you the FTP access codes in the private area.
You are using PHP 8.3 there, it will be better if you lower the version to 8.1 or 8.2.
You have to put the article image in the blog media tab as featured image:
https://share.cleanshot.com/VZfPjZQ7
Facebook App ID and Twitter Username may be needed.
Please fillup these options:
Screenshot from your site: https://share.cleanshot.com/cVghK41c
Screenshot from my local: https://share.cleanshot.com/TpYgq5wV
I am asking my employer for the Facebook ID right now. Fingers crossed!
Hi! I noticed that you weren't able to fix the font. Did you have any issues with the FTP? Let me know. In the meantime, I'm waiting for my employer to give me his Facebook ID. What else can I do in the meantime? Thanks again for everything. Let me know!
Hi! Have you some good news form me??
Let me know!
Diego
Hello,
Sorry for not being there.
Did you get the Facebook App ID and Twitter Username?
Best Regards
Hi, the issue wasn't related to the Facebook ID. The problem was caused by the slow performance of the website. Pages were taking too long to load, and Facebook was blocking them. I've made some attempts to speed up the website. It's still quite slow, but it's now fast enough for Facebook to successfully publish the post. Do you know any methods to further improve the site's speed? I've enabled lazy loading, but it's still slow. Since we're on the topic, I also wanted to ask why, after downloading the latest version of the page builder, I can't find the new pop-up feature. Thnk very much!!
Hi there!
Thanks for letting me know about your experience.
Here is what I know about site's speed:
https://www.joomshaper.com/blog/ultimate-guide-to-high-google-pagespeed-score-for-websites-on-joomla
An old one: https://www.joomshaper.com/blog/how-to-speed-up-joomla-site
Moreover, you should be find the new popups just under the pages menu as follows:
https://share.cleanshot.com/4WYQb4Nk
Best Regards
