Cannot update Helix Framework Plugin - Forum | JoomShaper
Staff replied Helix Framework

Cannot update Helix Framework Plugin

Asked by Moses K 5 years ago Last activity 5 years ago

Hi,

I tried updating Helix but I get an error message
Name - System - Helix3 Framework
Location - Site
Type - Plugin
Installed - 2.5.6
Available - 2.5.8
Folder - system
Install Type -Update
URL Details - http://www.joomshaper.com/updates/plg-system-helix3.xml

**Warning**
Joomla\Filesystem\File::delete: Failed deleting inaccessible file en-GB.plg_system_helix3.ini
Before updating ensure that the update is compatible with your Joomla! installation.
You are strongly advised to make a backup of your installation before you start updating.

**Error**
Error updating plugin.

I have tried setting permissions of the file "en-GB.plg_system_helix3.ini" to 666 and even to 777 but it still fails. How do I fix this or where can I download the plugin so as to manually uninstall the old one and then install the new one?

1 reply

Ofi Khan Staff
5 years ago

Hello Moses

Please download the Akeeba backup shared in the hidden content and install on your server. Follow this tutorial if needed.

Best regards

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