With the update to Joomla 3.10.1 I need to update a lot of extensions - also Helix Ultimate Framework Plugin. But it does not update. All I get is an error-message.
Solved
Helix Framework
Update Error Helix Ultimate Framework Plugin
Asked by Bernd Andreas Czarnitzki
5 years ago
Last activity 5 years ago
Accepted answer
Marked as the solution
Paul Frankowski Senior Staff
5 years ago
· edited
Danke for access,
as I thought it was problem with files permission that's why Joomla couldn't update plugin.
Fixed. Should be OK now.
BTW
In next days should be HU 2.0.2 - it should fix some design issues.
6 more replies
Ofi Khan Staff
Hello Bernd Andreas Czarnitzki
What is the error? Please share a screenshot of your issue to understand it better.
Best regards
Bernd Andreas Czarnitzki Asked this
All I get on frontend is: Install and activate Helix Ultimate Framework.
Bernd Andreas Czarnitzki Asked this
High Ofi,
i tried to share a screenshot, but I'm getting confused with the code that is inserted when I click the picture symbol in the comment function of this forum is.
Paul Frankowski Senior Staff
Hi,
in that case, uninstall old plugin (!) and reinstall Helix Ultimate 2.0.1 template.
Probably you have Files Permission Problem. I will take a look.
Paul Frankowski Senior Staff
BTW
Sorry my mistake I wanted to speed up your website and I enabled gZIP compression in Joomla, I didn't know your hosting doesn't support it.
To fix it:
- Please use FTP tool ((or File Manager from cPanel) and
- edit configuration.php file
- Find public $gzip = '1';
- and use 0 instead of 1.
- save changes, or upload updated file.
sorry again.
Bernd Andreas Czarnitzki Asked this
Thank you for your support. Everthing is fine.
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