Hello, I request a refund of the purchase made by credit card for the $ 299 package, purchased on September 29, 2021 with number P13B0QUOJTBS. The purchase was made to create a real estate agency site, but the tamplate cannot be translated into Italian in the advertisements and English items appear that are difficult to understand for people of Italian nationality. Then I request a refund, as you wrote satisfied or reimbursed.
The refund can be made on the same credit card used for the purchase.
Yours sincerely
Staff replied
General
Refund request
5 replies
Mehtaz Afsana Borsha Staff
Hi,
May I know why you would like a refund?
attilio radogna Asked this
because on the site it says that it was multilingual, but only the sp builder pro package has translations, while the real estate tamplate has no translations in Italian and therefore the items in the insertion of properties remain in English. Obviously the plugin with its tamplate has also been deleted from my site, indeed to be exact I completely formatted the site by deleting joomla inside. The reference site is www.ercolinoimmobiliare.com
Anne Staff
Hello there
Your refund is on process.
-Regards
attilio radogna Asked this
Thanks for your seriousness
Mehtaz Afsana Borsha Staff
Refund done. You can now accept the answer and close this post
Thank you
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