Mega Menu - Question | JoomShaper

Mega Menu

Serigne Fallou

Serigne Fallou

Template 1 year ago

hi i cant create mega menu in PITECH template with Joomla 4,0.3 when trying to i get thies error:( i m in joomla 4.0.9 because the background always crash with joomla 4.1.5) : https://privatebin.net/?133cdc36fd35427c#J1VQCPk4QqbkfKVSEWpLXMkx368oAeiL59zWXqcVb3of https://privatebin.net/?ba02a27b8d6e24d4#DTqsG8bEr98j1dpsWWcjKV3JEy8ng9V1ynRdSeX5nYPc

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20 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #74214

Hello Serigne Fallou

Please share your screenshots again. Take a screenshot and share via any platform. For example: Lightshot. I will check your issue.

Best regards

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Serigne Fallou
Serigne Fallou
Accepted Answer
1 year ago #74254

appologie for answering with delay. here is the link of the screenshot https://privatebin.net/?bb9da4036c4a0335#6mUR7soLmgkK3P7PGfR95naMrzruquKmxuEoc5r65R5u https://privatebin.net/?41cfc7059204d2af#3XHfqDUKbgdQDDuC9hVSLeHFqnqsUKQMH3acbRMcPjVV this happen when i try to,add a rovei clic on save and thismmessage shows

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #74336

Unfortunately, your screenshots have expired. Please share it again.

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Serigne Fallou
Serigne Fallou
Accepted Answer
1 year ago #74379
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #74396

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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Serigne Fallou
Serigne Fallou
Accepted Answer
1 year ago #74401

ive sent the requested infos Thank you

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #74409

I have added Test mega menu (currently hidden). All settings work fine there. Please check it.

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Serigne Fallou
Serigne Fallou
Accepted Answer
1 year ago #74419

thank u but in my end i get the same error message: Some thing went wrong even if i try to modify the test menu you ve added. and this happen when i try to add a row and i save it maybe because presenly use an ipad. then i want u to add a 4 rows megamenu and to publish it for me. the other concern is that when i update to joomla 4 the admin end crash thank u very much

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Serigne Fallou
Serigne Fallou
Accepted Answer
1 year ago #74706

hi im still wating for am amswer please thank u

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #74718

Apology for the delay. I am getting this issue while accessing your site:

https://issues.joomla.org/tracker/joomla-cms/34451

Please comment this line of code from .htaccess file

#Header append Content-Encoding gzip
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Serigne Fallou
Serigne Fallou
Accepted Answer
1 year ago #74719

yes rthat s one of the reason i ve contacted you evry time i update joomla 4.02 to higher version the admin crash. Ok ill change the Htaccess and come backe to you thank

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Serigne Fallou
Serigne Fallou
Accepted Answer
1 year ago #74785

ive commented he line but no thing changed maybe i had to make the change begore updating?

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Serigne Fallou
Serigne Fallou
Accepted Answer
1 year ago #74814

I think it's the template who need to be updated. see attached screenshot. now that ive updated helix fram work and sp,page builder the hole site crash when i rename htaccess.text and to .htaccess https://share.icloud.com/photos/034324BZo89yPmR4XbL8x0L5w

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #75004

Sorry, I cannot login the administrator now. Could you figure out the solution?

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Serigne Fallou
Serigne Fallou
Accepted Answer
1 year ago #75052

Apology for the delay. ive sent the login infos

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #75141

I have set test1 megamenu of 4 rows. Please check it.

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Serigne Fallou
Serigne Fallou
Accepted Answer
1 year ago #75149

think you but what i dont undestand first why joomla 4.1.5 break the Admin interface? thus i cant see any thing: Ther' s to concerns. 1° the mega menu 2° joomla 415 that break the backend. i m really disperated cant do any thing since two week thank u https://share.icloud.com/photos/04crDpbszsyMv5dkLVk_xRXfA

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #75184

Not sure about it though. I have only know the solution that I have shared above. Joomla 4.1.5 seems to be buggy.

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Serigne Fallou
Serigne Fallou
Accepted Answer
1 year ago #75220

ok then it' s better downgrade yo yhe last stable vetsion and work there if the concerne of the mega menu i cant set in my end is solved. Thank u very much

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #75883

You are welcome 😊

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