any feedback

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Which template did you import on your page?

-Thanks

webinar

Please check now. Thanks

ok , import the template solved , after save and close press frontend edite from backend get blank screen , also get blank screen when try edite from forntend

Initial solution: Enable debug mode and edit front end. After finishing your work, disable the debug mode.

Ok , what about final solution

Have to deep investigate and need time. Thanks

any feedback

I use sp page builder for 3 years, every time I use it got bug or issue takes from 3 days to 3 weeks to solve it, i decided this last year for this buggy software, also your support staff don't care about time of your client

Developer team and I have checked our end. There is no problem found.

This not solve my issue , if the problem only on my site ,whare the root couses

Will you please check your site another hosting server to check the issue? I didn't tell you to move your site to move another hosting. It's just for test. Thanks

test what !!!!!!!!!!!!!!!! old pages can i edit it on frontend and backend please do your best to find selution instad of west your time on try and error this not an answer

we have mor than 3 weeks , this your habits

From my end i have checked different process and It works our end (Localhost, live server). Again, I have to say would you please check different hosting server. Thanks

for your information

ok , import the template solved , after save and close press frontend edite from backend get blank screen , also get blank screen when try edite from forntend

this issue result from main issue 0 Object of class stdClass could not be converted to string

this not related the hosting becouse other page and template not have same issue

I dont have other hosting server to test , if you need to check on local host , you can make a copy and test what you want

Follow the instruction and check your site on your localhost.

https://drive.google.com/file/d/1HwEmKAzw-uVWQHdASGHU31nJaJKBSR56/view

https://drive.google.com/file/d/16fMwHR2ZAa3yctnP5rn7zm6YlwB7ijQj/view

I did your request download last backup and test on localhost

any page created by import template when click frontend edite got blank screen

i will upload video soon

Okay.

this video for test on local host as per your request https://montasersamir-my.sharepoint.com/:v:/p/montaser/EU6yGUo_wUlOoESEWNXScHcBbBcz5rsb7svSvTOp89gn1w?e=oGdzOc

Can i join remote desktop to check the issue using anydesk application. Let me know. Thanks

sure , today at 8pm GMT+2

Give me your anydesk id

Now iam at work , after 3 hours will arrive to home , then send to you , if this time ok lt me know

Already our office time is over. Our office hour is 10.00 AM to 6.00PM GMT +06

Hi, if you online replay to me, to access localhost via anydesk

Yes, Are you there?

anydesk

Joined

backup

Anydesk

db copy

any feedback

No solution found. When i have checked our server with fresh installation of Joomla. Then it works fine. But, Your site doesn't work and no solution found.

I have test all companants and plugin in my website and all of it working without any issue, so I ask you to do full refund for me becouse you dont have root couses for the issue

Please contact our sales department. I hope they will give you refund. Thanks