Helix Options Missing And Not Working - Question | JoomShaper

Helix Options Missing And Not Working

YS

YUMA SCOTT

Helix Framework 1 year ago

Can you tell me if the latest helix temple is compatible with joomla 3? If so how do I update to it? If not, how do I find the "go to top" option? My helix template version is 3.0.2. It doesn't show this option. It also does not show changes to the preset colors.

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5 Answers
Ariba
Ariba
Accepted Answer
Support Agent 1 year ago #81576

Hello

Thank you for your query. Could you kindly let me know if you are asking about Helix3 or Helix Ultimate? For the latest version of Helix ultimate, you need to have Joomla Joomla 3.9.x, Joomla 3.10.x, and Joomla 4.0.x. You can check the technical requirements below:

https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/introduction#technical-requirements

For the latest version of Helix3, you can check the link below:

https://www.joomshaper.com/documentation/helix-framework/helix3/helix3-installation-and-system-requirements

If so how do I update to it?

You can just download the latest version from our site.

https://www.joomshaper.com/downloads/template/helix3

https://www.joomshaper.com/downloads/template/helixultimate

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YS
YUMA SCOTT
Accepted Answer
1 year ago #81794

Thanks for the quick response as always. For this I'm using Helix 3 which came with the megastore II template. I will the update soon. Thanks again.

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YS
YUMA SCOTT
Accepted Answer
1 year ago #81795

I just checked I have the latest template. Is there a way to add "to top" button for this template? Also, is there any reason that the preset colors are not changing? Also, I seem to be unable to hide the title on pages or the background image on the titles. I turned them off on the template options/layout but the title is still showing. Is there another place to customize this?

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Ariba
Ariba
Accepted Answer
Support Agent 1 year ago #85773

Hello Yuma

Thank you for your patience. Are you still facing the issue? If yes, could you kindly check your site url? I can't access it from my end.

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YS
YUMA SCOTT
Accepted Answer
1 year ago #85780

Thanks. I'm not sure. However, can you see why the helix template isn't showing on this one: teufeltalents.com

Several templates are not working, so I think it's an installation issue with joomla.

The search function is broken as well. Smart search works, search does not.

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