Staff replied Templates

Unable to edit or add a new user (movie template)

Asked by Michał 4 years ago Last activity 3 years ago

Hello. I have a problem with adding and editing an existing user. The following error is displayed:
Call to undefined method Joomla\CMS\Application\AdministratorApplication::isAdmin()

Link to the movie: https://www.mck.skarzysko.pl/images/joomshaper_forum/Ekran.mp4

This message is also displayed on the home page:

I found this to be a problem with the AcyMailing component.

After uninstalling the component, I can edit and add Users, but uninstalling resulted in more errors.
After reinstalling, the errors do not disappear.

The website has just been installed. Any suggestions to fix the problem.
Regards, Michał

21 replies

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Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please disable the Acymail extension and check again. Or Update the acymail extension. If it doesn't solve after update acymail extension then you need to contact with the acymailing extension provider.

-Thanks

Michał Asked this
3 years ago · edited

Hello,
I uninstalled the AcyMailing component and all modules and add-ons, reinstalled it and now everything works, but unfortunately I no longer have the AcyMailing Module that displays the changed graphics for subscribing to the Newsletter (see photo).
Can I get a link to the installer of this module?

Regards, Michal.

Toufiq Senior Staff
3 years ago

Will you please provide me the Joomla administrator access to check the issue?

Michał Asked this
3 years ago

Hi,
I send access to Joomla in a private message.
Thanks

Michał Asked this
3 years ago

Plese try again. It works for me.

Toufiq Senior Staff
3 years ago

Still now the same problem. Thanks

Toufiq Senior Staff
3 years ago

Unblock my ip

Michał Asked this
3 years ago

Try now

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